Shipping is one of the most important aspects of running any product-based business. In the early stages of operation, many startups and small businesses can possibly handle their own shipping needs. However, along with the growth of customer orders comes the inevitable need to outsource the business’s shipping to ensure customer satisfaction. With expansion, self-shipping may soon become much too unsustainable and financially strenuous on your business’ wallet.
Outsourced shipping can be associated with a number of overlooked benefits. Many business owners do not know that this delegation can mean optimizing your customers’ experience, lowering shipping costs, flexibility and saved time in terms of not having to learn the back-end of the shipping industry.
To get more comfortable with outsourcing your startup or growing business’ shipping needs, it is important to know and understand what this operation entails. This article aims to simplify this aspect of conducting business to help you optimize and streamline your small business.
Understanding Outsourced Shipping And How It Works
Outsourced shipping, simply put, entails delegating the distribution of your business’s products to another company — usually a shipping company. The need for outsourced shipping usually arises when the demand for your business’s product offering grows, thus posing a challenge to timeously fulfill your customers’ demands.
Outsourced shipping begins with you taking the decision to allow an external shipping or logistics company to basically lead your supply chain. Depending on the services that your chosen company offers, it will handle your warehousing, packaging, and shipping needs. In addition, your chosen company can ensure that you receive detailed reports on all your inventory and thus keeping you in the loop on this part of your business.
Benefits of Outsourced Shipping
No startup or small business aspires to stay in such a state forever. Outsourcing your business’ shipping duties is one strategy to consider when trying to scale. As a growing small business, outsourcing your shipping poses a number of benefits that you might not want to pass on.
Outsourced shipping optimizes customer service
We are living in a world where on-demand culture and that of instant gratification is rife. This is part of the reason why customers demand and expect speedy delivery. If it is logistically challenging for your business to meet and supersede customer expectations in this area, outsourced shipping can help ease this. Working with a third-party shipping company that ensures speedy delivery is a great way to optimize your customer service in that you could potentially avoid having to unnecessarily keep them waiting. You then give your business the opportunity to secure repeat purchases from your existing customer base and to lock in new customers.
Lowered Overall Fulfillment Costs
From the outside looking in, outsourced shipping may appear as an extra expense that your small business would rather shy away from. This is not necessarily accurate as it may actually reduce your fulfillment costs. Yes, outsourced shipping comes at a cost but so does self-shipping.
Through the magic of outsourced shipping, your business need not be concerned with securing a fleet of delivery vehicles when it is not in the financial position to do so. You will be saved from having to fork out funds on designing, automating and maintaining the shipping process because all of these areas will already be taken care of by your shipping partner.
Taking on a flexible approach when fulfilling your customer orders offers your business the golden opportunity to extend your market reach when working with a suitable shipment company. Why limit your business to having only a local presence when you can have a national and even a global presence through simply allowing a reliable shipping company to make this possible for you.
The formalities of the shipping industry are taken care of
The logistics industry is a rather complicated field. Outsourced entails your chosen outsourcing partner taking all the stress of having to navigate through all the field’s intricacies by yourself away. They will know how to handle delicate shipment, hazardous products all the way to beverages and food. Your partner will bring to the table their experience and expertise in the logistics industry. There is thus no need for you to spend hours learning the back-end and the formalities presented by the field. While educating yourself is never a bad idea, your shipping partner will have you covered in this regard as they will know the legalities surrounding customs, appropriate delivery routes and what constitutes as lawful and unlawful when executing deliveries.
Outsourced Shipping From Easy Collect & Drop’s Perspective
To serve as an example, Easy Collect & Drop (ECD) is always looking for ways to give the last mile customer satisfactory services that make the executing of business operations easier and more efficient. Through the added warehouse management service, customers are provided with reliable warehouse space and stock management services.
Customers and businesses are able to rent the warehouse space that they need. The ECD team conducts regular stocktaking checks to provide customers with regular, updated reports of their inventory. This way customers are always informed and can rest assured knowing that their stock information is up to date.
ECD knows that entrusting someone with one’s shipping needs comes with a lot of uncertainty and angst. To give customers peace of mind, any missing or damaged items caused by the ECD warehousing service are reimbursed. Through a one stop solution approach that is sure to successfully tender to customers’ business’ warehousing and delivery needs, ECD ensures that they receive safe, secure and efficient service delivery from a reliable and flexible team.
Outsourced Shipping Really Does Take the Weight Off
As provided in this article, outsourcing your business’ shipping poses a number of benefits. Not only does it help your small business in meeting your customers’ order demands in a timeous manner, it also acts as a business strategy that can help you reach those customers who are positioned in distant markets. In the fast-paced world we live in where instant gratification is of high value makes it an ever-important goal to achieve to ensure that your customers are never kept waiting. Make it a point to fully understand your business’ shipping needs in order to ensure a shipping company that you will have the perfect chemistry with.